Pokok Baju's Terms and Conditions — Full version in Bengali

1 Introduction & Definitions

Pokok Baju (hereinafter referred to as the "Platform", "we", or "us") is an internationally licensed online gaming and Sports Betting platform. These Terms and Conditions constitute a legally binding agreement between Pokok Baju and its members.

Definitions of key terms used in this document:

• "Member" — A person who holds a registered account with Pokok Baju.
• "Platform" — The Pokok Baju website and mobile app, collectively.
• "Gaming Services" — Casino games, Sports Betting, slots, and Live Casino.
• "Bonus" — Promotional offers, free spins, cashback, and similar rewards.
• "Wagering Requirement" — The requirement to wager a specified amount before withdrawing a bonus.

These Terms and Conditions may be updated at any time. Members will be notified via a platform notification, and the date of the update will be indicated.

2 Account Registration & Eligibility

To open an account with Pokok Baju, the following conditions must be met:

• You must be at least 18 years of age.
• You must provide your real name, date of birth, and accurate contact details.
• A valid and active email address is required.
• Each person is allowed to open one account only.
• You must register in your own name — registering on behalf of another person is not permitted.

It is the member's responsibility to keep their account password secure. If you suspect unauthorized access to your account, contact our support team immediately.

3 Payments, Deposits & Withdrawals

Pokok Baju accepts payments via mobile banking and direct bank transfer. All transactions are encrypted and secure.

• A minimum deposit amount applies — see the Cashier section for details.
• Withdrawals are processed within 1–3 business days.
• Withdrawals can only be made using the same method that was used for the deposit.
• Account verification (KYC) must be completed before making a withdrawal.
• All transactions are monitored in compliance with anti-money laundering regulations.

4 Bonuses, Promotions & Free Spins

Pokok Baju offers a range of bonuses — including welcome bonuses, reload bonuses, free spins, cashback, and more. Each offer comes with its own terms and conditions.

• Wagering requirements are set individually for each bonus offer.
• Each bonus can only be claimed once — claiming the same bonus multiple times from the same household or device is not permitted.
• Bonuses are generally valid for 7–30 days, though this may vary by offer.
• Free spins may be subject to a maximum winnings cap.
• Pokok Baju may modify or cancel any bonus offer at any time.

5 Prohibited Activities

The following activities are strictly prohibited on the Pokok Baju platform and may result in penalties:

• Creating or operating multiple accounts.
• Registering with false or incorrect identity information.
• Using bots, scripts, or automated software to play.
• Collusion (multiple players cheating together at the same table).
• Money laundering or transacting funds from illegal sources.
• Attempting to breach or circumvent the platform's security systems.
• Operating gaming activity on behalf of a minor.

6 Account Suspension & Closure

Pokok Baju reserves the right to suspend or close accounts in the following circumstances:

• If evidence of a terms violation is found.
• Failure to pass KYC verification or providing false information.
• If suspicious financial activity is detected.
• At the member's own request (self-exclusion).

Members may also request account closure at any time. Any remaining balance will be returned subject to applicable withdrawal conditions.

7 Privacy & Data Protection

Pokok Baju maintains a separate Privacy Policy governing the collection and use of members' personal data. Key highlights include:

• All data is protected with SSL encryption.
• Your data is never sold to third parties.
• Information may be disclosed to regulatory authorities when required by law.
• Members may request to view or delete their personal data.

For more details, visit our Privacy Policy Read it.

8 Limitation of Liability

Pokok Baju is not liable for the following:

• A game being interrupted mid-session due to loss of internet connection.
• Issues caused by third-party software or devices.
• Losses arising from the disclosure of a member's account information due to their own negligence.
• Service disruptions caused by force majeure events.

Pokok Baju will endeavor to provide fair compensation for any issues caused by technical faults on the platform.

9 Responsible Gaming Policy

Pokok Baju firmly believes that gaming should be a source of entertainment — not financial stress or addiction. To support this, we offer the following features:

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
• Session Limit: Decide in advance how long you will play in a single session.
• Cooling-Off Period: Temporarily pause your account.
• Self-Exclusion: Close your account for a set period or permanently.

For more details, visit our Responsible Gaming View the page.

10 Changes to Terms & Governing Law

Pokok Baju reserves the right to update these Terms and Conditions at any time. Members will be notified by email and a notice will be posted on the platform whenever significant changes are made.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• These Terms and Conditions are drawn up in accordance with international gaming laws and regulations.
• Any disputes will first be addressed through mutual discussion and negotiation.